Have a question about a digital banking tutorial, feedback on one of our fintech guides, or a issue you would like our team to research? We are here to help.
At TheChainBreaker.com.ng, we value reader input and aim to respond to all inquiries as quickly and clearly as possible.
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1. Direct Email
For general inquiries, editorial feedback, or content correction requests, send us an email directly:
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Primary Contact:
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Response Window: We aim to respond to all legitimate emails within 24 to 48 business hours (Monday through Friday).
2. Location & Operations
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Base of Operations: Port Harcourt, Rivers State, Nigeria.
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Coverage Scope: Digital banking, payment solutions, and fintech updates nationwide across Nigeria.
What We Can Help With
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Tutorial Clarifications: If you hit a roadblock while following one of our step-by-step app guides.
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Topic Suggestions: Request a guide or walkthrough for a specific digital bank, virtual card, or financial app you are struggling with.
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Editorial & Corrections: Report broken links, outdated app interface details, or updated USSD codes so we can fix them immediately.
Important Notice
TheChainBreaker.com.ng is an independent financial technology blog and educational platform. We are not a bank, loan provider, or official customer support channel for any financial institution (such as OPay, Moniepoint, Kuda, PalmPay, or commercial banks).
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Do NOT share private credentials: Never send us account passwords, PINs, BVN, NIN, or card CVVs.
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Official Support Issues: For account blocks, unauthorized debits, or account disputes, contact your respective financial institution’s official customer care channel directly.